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About

Hi, I'm Scott.

I help North Shore owners get hours back every week.

You're running the business, the customers, the team and the paperwork, often all before lunch. I've been there: I've built three companies and run the day-to-day for a team of up to about 40.

Lately, the most useful thing I do isn't for big companies. It's sitting down with a local owner, seeing where their week goes, and setting up AI that gives them a few hours back. That's why I started Hello Operator North Shore.

These are the kinds of businesses I grew up around, and now that I'm home, I want to put what I've learned to work for them.

We're not a call center and we won't hand you a login and disappear. You'll deal with us, in person, and we'll explain everything in plain English.

Grab a coffee with us, come to an AI Night, or book a free check-up.

Scott Mackin leading a Hello Operator AI workshop: holding a microphone, he talks to attendees with laptops open, beside a screen showing a slide about AI agents.
A Hello Operator workshop.

Quick facts

  • Grew up on the North Shore. Lives in Newburyport.
  • Three companies built, two sold
  • Teaches AI Transformation in the MBA program at EADA Business School

More about Scott: LinkedIn

Book a free check-up with Scott